Frequently Asked Questions
Everything you need to know about shopping for your home and garden.
How much does shipping cost for my order?
We offer standard and express shipping options across the UK and internationally. Delivery costs are calculated at checkout based on the weight and size of your items.
What is your return policy for home goods?
We offer a 30-day no-quibble return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do my glass products come with a breakage guarantee?
We take great care in packaging fragile items. If your glassware or ceramics arrive damaged, please contact our support team within 48 hours with a photo for a free replacement.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my delivery status?
Yes, once your order has been dispatched from our warehouse, you will receive an email containing a tracking number and a link to follow your parcel's journey.
Do you offer bulk discounts for commercial use?
Absolutely. We cater to many restaurants, bars, and event planners. Please contact our dedicated B2B sales team for specialized pricing on large volume orders.