Returns & Exchanges
At Rinkit, we want you to love your home as much as we do, which is why we offer a straightforward 30-day return policy for any products you are not completely satisfied with. Whether it is a kitchen essential or garden furniture, we ensure a hassle-free process to get your refund or exchange processed quickly.
Return Process
- 1.Initiate Your Return
Log in to your Rinkit account or visit our returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Ensure all products are in their original packaging and condition; carefully pack them to prevent damage during transit back to our warehouse.
- 3.Ship the Parcel
Print your generated returns label and drop the package off at your nearest authorized collection point or arrange for a courier pickup.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 3 to 5 business days.
